Legal
Privacy Policy
What we collect to make your video, who sees it to make one, how long it is kept, and how to have it deleted.
Pipeline Video turns a website, a repository or a document into a video: a script you approve, then a render you keep. This page is what that costs in data, stated plainly rather than in the passive voice most of these are written in.
Your account
Signing in needs an email address, and either a password or a Google account. Choose Google and Google gives us your name, your email address and your profile picture, which is exactly what its own consent screen tells you before you agree to it, nothing more. Choose a password and we hold nothing about you beyond the address and whatever the service that runs sign-in for us needs to keep the account working.
We do not see or store your password. It goes to that service directly and never passes through our own servers.
What you give us to make a video
The website, GitHub repository or document you point us at, and whatever our crawler reads from it, so we can write a script grounded in what your product actually says about itself. On a paid plan, your own music bed or your own clips, if you choose to supply them instead of our catalogue.
We only read the site or repository you name. We do not crawl anything you have not pointed us at, and we do not keep browsing after the pages that go into your video.
Who else sees it, and why
Making a video is not one system, it is several. We use third party model providers and cloud partners to run accounts, write and record a script, find footage, take a payment, send an email and serve this website. Each of them is told only what its own job needs, and none of them is given more of your material than that job takes.
Which supplier does which job is how this product is built, and it changes as we improve it, so it is not published here. Two things about that list do not change. None of them is paid by advertising, and none of them is allowed to use your data for anything but the job we hand it. Payment is the one worth stating on its own: we never see or store a card number, and the processor tells us only that you paid and for what.
If you need the current list by name, for a vendor review or a data protection assessment, write to us at the address at the bottom of this page and we will give it to you in writing.
How long we keep it
The working material behind a video, the crawl, the script, the intermediate files, is deleted seven days after the job runs. A file you upload and never use in a finished video is deleted after twenty four hours.
The finished video itself is kept for as long as your plan promises when you made it, a free video for a shorter window, a paid one longer or for as long as the account exists, and that promise does not change retroactively if your plan later lapses. What changes is only what a future video is promised.
One record outlives all of that on purpose: that a video was made, its title, length and language, but not its content. The free plan gives every account two videos for life, and that count has to survive the working files being cleaned up, or deleting your own history would hand you an allowance that never runs out.
Feedback and Kali
A bug report or an idea you send us is kept, with the page you sent it from and your browser's own description of itself, because a report with no context is not fixable. What you ask Kali and what she answers is kept the same way, for the plainest reason there is to keep it: the questions she cannot answer are the list of what this page should say and currently does not.
Cookies, and what tracks you
The app itself sets no cookie. Staying signed in works by holding a token in your browser's own local storage, which is sent only to our own servers and to the provider that runs sign-in for us, and never used to follow you elsewhere.
This website runs a web analytics service that is deliberately not built on a cookie: page views, referrers and country, in aggregate, with nothing that names you and nothing to ask your consent for.
Your choices
Being emailed when a render finishes is a checkbox you tick, not a default, and unticking it is enough to stop it. To have your account and everything under it deleted, write to us at the address below, and we will do it by hand and confirm when it is done.
Children
This product is not directed at, and is not intended for, anyone under sixteen.
Changes to this page
If what we collect or who we share it with changes, this page changes with it and the date at the top moves. We do not rewrite it quietly to match a decision already made; a material change is one worth telling an existing account about directly.
Contact
Questions, deletion requests, anything on this page that reads wrong: contact@pipelinevideo.com.